Description

Experience takes expertise, and this training proves it! The “Customer Experience Starter Kit” offers a streamlined approach to service workflows, focusing on feedback, tools, and networks to help you thrive with simplicity. This program educates you on experience basics with tools for seamless progress.

Format:

• Video Masterclasses: Learn service workflows, traveler feedback, and tool use.

• Experience Drills: Practice exercises to enhance your skills.

• Motivational Audio Insights: Stay motivated with daily wisdom from travel experts.

Duration: • 10 Weeks – 3 sessions per week (60-75 minutes per session).

What You’ll Learn:

• Service Workflows: Manage processes efficiently.

• Traveler Feedback: Understand satisfaction metrics.

• Tool Efficiency: Use experience tools proficiently.

• Travel Network: Build a supportive community.

Target Audience:

• Agents interested in experience enhancement without deep expertise.